Returns & Exchanges

At CA-SILKSILKY, we want you to be completely satisfied with your luxury silk garments. If your purchase isn't perfect, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.

1

Initiate Your Request

Log into our online return portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the silk items in their original packaging to prevent damage during transit, ensuring all original labels and tags are intact.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our quality control team inspects the returned silk, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing